The Comfort Hub

Terms & Conditions

Reservation and Booking:

• Our Reservation and Booking section covers important information regarding the booking process for our apartments. Learn about rental payment options, security deposit requirements, and our cancellation and refund policies. Please note that cancellation and prepayment policies may vary depending on the type of apartment you choose. We recommend entering your desired dates of stay to review the specific conditions for your room.
  
  

Check-in and Check-out:

• We strive to make your check-in and check-out process as seamless as possible. Typically, check-in time starts from 15:00, and check-out time is until 11:00. To ensure a smooth arrival, please inform us in advance of your estimated arrival time.
  
  

Guest Responsibilities:

• As a guest at The Comfort Hub, we kindly request that you adhere to certain guidelines for the comfort and safety of all guests. The minimum age for check-in is 18 years. Smoking, parties/events, and pets are not allowed on the premises. We appreciate your cooperation in maintaining a pleasant environment for everyone.
  
  

Property Conditions and Liability:

• Our Property Conditions and Liability section addresses important aspects related to the condition of our properties and the legal responsibilities involved. We outline our policies concerning force majeure events, termination of the rental agreement, and dispute resolution. Please familiarize yourself with these terms to ensure a clear understanding of your rights and obligations.
  
  

Termination of Agreement:

• In the unlikely event that termination of the rental agreement becomes necessary, we have established guidelines to ensure a fair and transparent process. Termination may occur under specific circumstances, such as violation of our terms and conditions or failure to comply with guest responsibilities.
  
  
• If it becomes necessary to terminate the agreement, we will provide written notice to the guest, clearly stating the reasons for termination and the effective date. Any outstanding balance or charges incurred up to the termination date will remain the responsibility of the guest.
  
  
• Should you have any further questions or require additional information, please feel free to contact us. We are here to assist you and make your stay at The Comfort Hub a memorable experience.

Experience Comfort In The Heart Of Surrey